Co-Workers as Customers
presented at SXSW 2014 on Mar 10, 2014

Abstract

Internal tools aren’t known for their beautiful consumer UI, or extreme ease of use, but they are what keeps any company humming. But this is changing. Airbnb and Etsy are among a handful of companies leading the way in developing not only simple, easy to use tools, but also ones that customers love - and by that I mean colleagues. These tools make work more efficient and help everyone at the company deliver the best results. Learn from these industry leaders on how and why to build great internal tools and they’ll share some of their prized (open source) possessions - Stats D, Deployinator, Chronos.

Slides